+1-855-211-0932 (ID:249719)
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Customer Support


Context Help

If you get lost inside our web hosting Control Panel, the very first step you should take is to click the Help button, which is visible on each page. A pop-up window will show up. It contains elaborate information about all the operations that you can carry out on that particular page. Each pop-up menu opens on the same page so that you can quickly get back to your work.

Video Tutorials

We have a huge assortment of educational videos describing how to use our web hosting Control Panel. They're created for those of you who would like to see how things are getting done instead of only reading articles. In this way, anyone can swiftly find their way around our Control Panel by simply watching our step-by-step instructional video clips.

F.A.Q.

If you can't discover the solution you are looking for, take a glance at our extensive FAQ database, which includes questions asked by real users and provides real solutions. We constantly update our Frequently Asked Questions section with new entries in order to encompass all the innovations and new additions to our web hosting platform.

Ticketing System

If you still can't find the solution you are looking for in the Frequently Asked Questions section either, you can touch base with our excellent team of customer service technicians available 24x7x365 and ready to assist you with any query. Each support ticket you submit will be replied to in less than 1 hour (the average trouble ticket response time is about twenty mins), so you will never have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 249719

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com